Reference

How bd1tk Handles Your Personal Information

This Privacy Policy explains exactly what data bd1tk collects when you open an account, deposit via bKash, Nagad or Rocket, and use the lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataCookie and device controlsHow to contact us about your data
bd1tk How bd1tk Handles Your Personal Information
DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct or delete the personal data we hold, contact our support team directly. We respond to data requests through the channels below. Please include your registered account email and the nature of your request so we can process it without delay.

Email Support Send your data access or deletion request to our support email. Include your account details and we will respond within a reasonable period.
Live Chat Open the live chat from your account dashboard for quick questions about what data we hold or how your bKash, Nagad or Rocket payment records are stored.
Account Settings Some data preferences — such as marketing communications and cookie consent — can be adjusted directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply encryption, access controls and session monitoring across the platform so your account details and payment records stay protected. Our data practices are reviewed against the obligations we carry in the regions where we operate. You can request changes or removal of your data at any time, and we will confirm the action taken.

Encrypted Payments

All payment data — including bKash, Nagad and Rocket transaction records — is encrypted in transit using SSL. We do not store raw payment credentials on our servers.

Cookie Controls

We use session and analytics cookies to keep your account active and measure lobby performance. You can manage cookie preferences through your browser or account settings at any time.

Data Retention

Account and transaction data is kept for as long as your account is active and for a period after closure as required by applicable law. After that period, records are deleted or anonymised.

Access and Correction

You have the right to request a copy of your data, correct inaccurate records, or ask us to delete your account information. Requests are handled through our support channels.

Common Questions About Your Privacy on bd1tk

These are the questions we hear most from account holders about how their data is used, stored and protected on bd1tk. If your question is not here, contact support directly.

We collect your name, contact details, and the payment method you use — bKash, Nagad or Rocket. We also log session and device data automatically when you access the lobby.

Yes. Payment data linked to bKash, Nagad and Rocket is encrypted in transit and never stored in plain text. Only the information needed to verify a transaction is retained.

Yes. Contact our support team by email or live chat with your registered account details. We will provide a copy of your personal data within a reasonable timeframe.

Send a deletion request through email support or live chat. Include your account email. We will confirm the deletion and inform you of any data we are required to retain by law.

We share data only with payment processors like bKash, Nagad and Rocket to complete transactions, and with authorities only where local law in Bangladesh or eligible regions requires it.

We use session cookies to keep your account active and analytics cookies to understand lobby usage. You can manage or disable cookies through your browser settings or your account preferences page.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.